Frequently Asked Questions
About the iHarvest Helmet
How does the iHarvest Smart Laser Helmet work?
The iHarvest helmet uses 212 medical-grade 650nm laser diodes to deliver Low-Level Laser Therapy (LLLT) directly to your hair follicles. The light energy stimulates cellular ATP production, which activates dormant hair follicles and promotes new hair growth over 12–24 weeks of consistent use.
How often should I use the helmet?
Use the helmet for 20-minute sessions, 3 times per week. Consistency is key — we recommend scheduling sessions on alternate days (e.g. Monday, Wednesday, Friday) for best results.
When will I see results?
Most users notice reduced hair shedding within 6–8 weeks. Visible new hair growth typically becomes apparent at 12–16 weeks, with full results at 24 weeks. Individual results vary based on the cause and extent of hair loss.
Is the iHarvest helmet safe?
Yes. The iHarvest helmet is CE Certified and UTM laboratory tested. LLLT at 650nm is a non-invasive, painless therapy with an excellent safety profile documented in clinical literature. There is no heat generated — only light energy.
Does it work for all types of hair loss?
iHarvest is most effective for androgenetic alopecia (male and female pattern hair loss) and diffuse thinning. Results are best when follicles are still present but dormant. It is not effective for scarring alopecia where follicles have been permanently destroyed.
Shipping & Delivery
How long does shipping take?
We offer free worldwide shipping. Delivery times vary by region: Malaysia 3–5 business days, Southeast Asia 5–10 days, rest of world 7–14 business days.
Do you ship worldwide?
Yes — we ship to all countries worldwide with free shipping on every order.
Warranty & Returns
What warranty does the helmet come with?
Every iHarvest helmet includes a 1-year manufacturer warranty covering defects in materials and workmanship. Extended warranty options are available at checkout.
What is your returns policy?
We offer a 30-day returns policy on unused items in original packaging. Please contact us at support@iharvestlab.com to initiate a return.