Privacy Policy

Last updated: 2025

1. Information We Collect

We collect information you provide when placing an order (name, email, shipping address, payment information processed via Stripe) and information collected automatically (IP address, browser type, pages visited).

2. How We Use Your Information

We use your information to process orders, provide customer support, send order confirmations and shipping updates, and improve our website and services. We do not sell your personal information to third parties.

3. Payment Security

All payments are processed securely via Stripe. iHarvest does not store credit card information. Stripe’s privacy policy governs the processing of payment data.

4. Cookies

We use cookies to maintain your shopping session and improve your experience. You can control cookie settings in your browser.

5. Data Retention

We retain order records for 7 years as required by Malaysian law. You may request deletion of your personal data by emailing support@iharvestlab.com.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data. Contact us at support@iharvestlab.com.

7. Contact

T-Biomax Sdn Bhd | support@iharvestlab.com